One hub for orders from every channel
CODEXA | OMS takes orders from many channels, allocates them to the right stock source and gives customers status visibility until the goods arrive.
Made for the people who run the operation
Shippers, distributors and businesses with many sales channels. Used by customer service, planners and sales administrators.
- Orders arrive from many channels with no single view.
- Allocation happens without seeing stock.
- Customers phone to ask about status.
- Order changes and cancellations are hard to track.
Organised by process, not by feature
Order capture
Orders from channels such as marketplaces, e-procurement, webstores, EDI, field sales, call centres and POS arrive in one format. Connected channels are set per implementation.
Allocation and sourcing
Orders are allocated to a DC, store, vendor or 3PL based on stock rules and priority.
Fulfilment and tracking
Order status is tracked from allocation through picking and shipping to proof of receipt.
Customer visibility
Customers get status updates without having to ask.
One workflow, step by step
This animation shows a typical sequence of work. Click a step number to jump to it, or pause at any time.
Roles and devices
Desktop for customer service and planners. Android for order-related field tasks.
Control and audit
Role-based access, approval for significant changes and an audit trail for every order change.
Integration
Releases orders to CODEXA | WMS, requests shipments from TMS & FMS, links jobs to FFS and sends data to BI Analytics.
What changes in your operation
- One source of truth for orders.
- Consistent, rule-based allocation.
- Informed customers.
- Traceable order changes.
A sensible first step
Start with order capture and allocation for your main channel.
Questions about CODEXA | OMS
Which sales channels can be connected?
Channels are set per implementation, based on the systems you use and the integration options available.
Connected in one flow
CODEXA | WMS
Accurate stock from receiving to dispatch.
- Receiving & putaway with scanning
- Picking on the operator’s phone
- Value-added services recorded
CODEXA | TMS & FMS
Plan trips, track the fleet, collect proof of delivery.
- Orders & trips
- GPS & telematics
- Maintenance & fuel per vehicle
CODEXA | FFS
Manage forwarding jobs from booking to profit per job.
- Booking & shipment
- B/L & AWB documents
- Costing per job
See CODEXA | OMS with your own workflow
Tell us which process you most want to improve. We will show how CODEXA handles it and what a sensible first step looks like.